CITM: Certified IT Manager
This 3-day course designed to expose participants to all the key aspects of an IT Operations/ Infrastructure department in a mission critical environment, addressing the responsibilities of the modern IT Manager. The course will also provide practical tips on how to improve operations from a strategic, tactical and operational point of view.
Intended Audience:
Participants who have any involvement in IT operations and have the need to understand the key components and aspects of running an efficient and effective IT organization. This would include such persons as: IT Managers, IT Manager assistants, Senior System Engineers, Helpdesk Managers, Team Leaders, IT Marketing and Sales consultants, etc.
Exam:
Attendees will take a 1 hour Certified IT Manager exam. The exam is a 40 questions, closed book, multiple choice exam. The passing mark is 30 out of 40. Attendees passing the exam will be awarded the internationally accredited and recognized “Certified IT Manager” certificate (CITM).
The CITM certificate is valid for 3 years, after which 1-day refresher and a 1-hour exam will be required to maintain the CITM certification standing.
Alternatively the certificate renewal can be accomplished by obtaining CPE’s (Continuing Professional Education). More information on qualifying CPE’s will be available upon certification.
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